At WindyTravel, we don’t just provide transportation—we embrace a service philosophy built on responsibility, discipline, and continuous improvement. In a major metropolis like Istanbul, safety is just as essential as comfort in every journey. That’s why our quality standards go beyond appearances and are integrated into every stage of our operations.

Our Service Quality Standards

WindyTravel operates in full compliance with the transportation regulations set by the Ministry of Transport.
All our vehicles are licensed for commercial use, and our drivers hold all legally required certifications, including the SRC (Commercial Driver Certificate) and psychotechnical evaluation reports.

In addition, all of our services are covered under transportation insurance, ensuring your safety and peace of mind throughout every journey.

Legal Compliance and Industry Certifications

WindyTravel operates in full compliance with the transportation regulations set by the Ministry of Transport.
All our vehicles are licensed for commercial use, and our drivers hold all legally required certifications, including the SRC (Commercial Driver Certificate) and psychotechnical evaluation reports.

In addition, all of our services are covered under transportation insurance, ensuring your safety and peace of mind throughout every journey.

Driver Safety Policy

Our drivers are not only responsible for operating the vehicle, but also for prioritizing passenger safety at all times. To ensure this, our core safety policies include:

  • Full compliance with all traffic regulations

  • Application of defensive driving techniques

  • Training in emergency management (vehicle malfunction, route coordination, medical support)

  • Adherence to legally permitted driving hours to prevent fatigue

In addition, our drivers undergo internal service audits at least twice a year to maintain and improve safety and service quality standards.

Data Security and Customer Privacy

WindyTravel shares customer information only during the service period and strictly with authorized personnel involved in the process.
Reservation data is never disclosed to third parties and is protected with all necessary digital security measures.
For credit card payments, international security protocols such as 3D Secure and SSL are applied to ensure maximum transaction safety.

Our Continuous Improvement Approach

After every service, customer feedback is carefully analyzed and integrated into our quality scoring system. Not only are positive comments reviewed, but areas for improvement are also examined in detail. In this way, we don’t just aim to maintain our standards — we constantly strive to raise them and deliver an even better experience every time.

At WindyTravel, quality is not limited to comfort alone; it also means structured service delivery, legal compliance, operational discipline, and customer safety.
With this understanding, we continue to accompany you with confidence in every corner of Istanbul.

WindyTravel, İstanbul merkezli olarak VIP transfer ve şoförlü araç kiralama hizmetleriyle bireysel ve kurumsal müşterilere özel çözümler sunar.

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Gayrettepe Mah. Ayazmaderesi Cad. Aliye Meriç Konak İş Merkezi No:3/8 Beşiktaş / İstanbu

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